Privacy Policy

Last updated: January 2026

Company Money Worries is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal data.

Information We Collect

We may collect and process the following types of personal information:

Contact Information

• Name and job title
• Email address
• Telephone number
• Business address

Business Information

• Company details and registration information
• Financial information relevant to insolvency or business support
• Details regarding your business circumstances and requirements

Website Usage Information

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Referring website information

How We Use Your Information

We use your personal data for the following purposes:

Service Provision

• Providing insolvency and business recovery support
• Responding to enquiries and requests for information
• Processing consultations and appointments

Communication

• Communicating with you regarding services
• Following up on consultations
• Providing regulatory or legally required communications

Legal and Regulatory Compliance

• Complying with insolvency law and professional regulations
• Maintaining appropriate professional records
• Conducting anti-money laundering and identity verification checks

Website and Service Improvement

• Monitoring and analysing website usage
• Improving user experience and website performance
• Ensuring website security and technical maintenance

Legal Basis for Processing

Under GDPR, Company Money Worries processes personal data on the following lawful bases:

• Consent: Where you have provided clear consent for us to process your data for specific purposes, such as marketing communications.
• Contract Performance: Where processing is necessary to provide professional services or fulfil contractual obligations.
• Legal Obligation: Where processing is required to comply with legal or regulatory obligations.
• Legitimate Interests: For business administration, record-keeping, security, and improving our services, provided these interests do not override your rights.

How We Share Your Information

We do not sell or trade personal data. We may share your information only in the following limited circumstances:

• Where required by law or regulatory authorities
• Where necessary to provide professional services, such as with courts, creditors, or advisers
• With trusted third-party service providers who support our operations and are subject to confidentiality obligations
• To protect our rights, property, or safety, or that of others

All data sharing is carried out in accordance with data protection legislation and professional confidentiality requirements, with appropriate safeguards in place.

Your Rights Under GDPR

You have the following rights in relation to your personal data:

• The right to access your personal data
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your personal data
• The right to restrict processing of your data
• The right to data portability
• The right to object to certain types of processing

To exercise any of these rights, please contact our Data Protection Officer at: hello@companymoneyworries.co.uk

Data Security and Retention

Company Money Worries implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Security measures include secure data storage systems, access controls, staff training, confidentiality agreements, and regular policy reviews.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.

Outsourcing Partner

Company Money Worries uses Simply BPO as an outsourcing partner to provide business process and operational support services. Under our outsourcing agreement, Simply BPO acts as a data processor and processes data solely on behalf of Company Money Worries. Company Money Worries remains the data controller.

The personal data shared with Simply BPO will include the information submitted by the client for the purpose of seeking help and support with their business. This information will include but is not limited to contact details, and other information necessary to support customer service and administrative functions. Simply BPO is contractually required to:

• process personal data only in accordance with our written instructions;
• ensure that all personnel with access to personal data are subject to confidentiality obligations;
• implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage; and
• assist Company Money Worries in meeting its obligations under the UK GDPR

Simply BPO is not permitted to use personal data for its own purposes. Company Money Worries remains responsible for ensuring that personal data shared under this arrangement is handled in accordance with this Privacy Policy and applicable data protection law.

Cookies

Our website uses cookies to enhance user experience and analyse website usage.

Cookies used may include:

• Essential cookies required for website functionality
• Analytics cookies to understand how visitors use the site
• Functional cookies to remember user preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Contact Information and Complaints

If you have any questions about this privacy policy, wish to exercise your rights, or raise a concern about how your data is handled, please contact:

Data Protection Officer
Company Money Worries
Email: hello@companymoneyworries.co.uk
Phone: 0330 022 5911
Address: 26 Market Street, Standish, WN6 0HN

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Further information is available at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

Company Money Worries may update this privacy policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page, and we recommend reviewing it periodically.